FAQ

Questions, Answered

Everything wholesale buyers usually ask, before you even have to ask it.

Ordering & MOQ
500 pieces per collection, per order. If you're mixing SKUs within a single collection to reach that number, your wholesale contact can help work out the split once you're in touch.
Yes. Each collection's MOQ of 500 stands on its own, but multiple collections can absolutely ship together in the same container. We'll help you plan logistics around whatever combination you're ordering.
Request the wholesale catalogue from the Wholesale page. Sample and MOQ-500 wholesale pricing for every collection comes back to you as a PDF once you share a few basic details.
Samples
No, samples are paid. That's intentional, it keeps sample requests genuine and lets us prioritize buyers who are seriously evaluating a bulk order. Message us on WhatsApp with the piece you're interested in and we'll confirm pricing for that specific sample.
Timelines vary by collection and your location. Your dedicated contact will confirm an exact window once your sample request comes through on WhatsApp.
This is worth confirming directly with your wholesale contact when you place your sample order, terms can vary depending on the collection and order size you're considering.
Shipping & Lead Times
Worldwide. Every piece is vetted to US and EU export standards before it ships, and we've worked with buyers across multiple continents.
Production timelines depend on the collection, the piece count, and the season. Since everything is handmade to order rather than pulled from mass inventory, we'll give you a firm timeline once your MOQ-500 order is confirmed.
This depends on the shipping terms agreed for your order. We'll walk through the options with you directly once you're ready to place a bulk order.
Customization
Yes. We work with corporate and hospitality buyers on custom finishes and branded pieces regularly. Get in touch with what you have in mind and we'll confirm what's possible within your MOQ.
Often, yes, especially within collections like the Jaipur Blue Collection or the Epoxy Resin line where color is part of the making process. Bring your request to your wholesale contact and we'll confirm feasibility.

Still Have a Question?

Skip the search, just ask us directly. We're usually quick to respond on WhatsApp.